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CETL: Faculty Online Learning Technology FAQ

A guide to help faculty with common technology problems they may experience while moving classes online.

General

Where can students find tools for online learning? 

The ECU student page for online tools is found here: https://ecok.libguides.com/cetl_students/Tools_Apps.

How can I move to e-textbooks for my course? 

Some publishing companies are giving students free access to e-texts due to COVID 19. Check with your textbook reps for further information. Additionally, if you’d like to explore Open Educational Resources, and how they can be integrated into your courses, please speak with Marla in the Library and/or William in CETL to help you find options.

What are ECU's Expectations for Online Students?

Students enrolled in online courses are expected to have basic operational skills in using Blackboard, internet web browsers, Microsoft Suite 365, generic computer technical skills and programs listed by the instructor in the course syllabus. Any issues running programs are expected to be taken care of promptly by the student by contacting IT (ECU, Blackboard or additional IT resources listed in your syllabus) at the linked and listed contacts in the Blackboard course shell. Students should reference the course syllabus in the first week to assess and ensure compliance with additional electronic expectations or programs such as webcam requirements, Respondus programs or other technology requirements.

How do I contact the Help Desk?

If you are on-campus, dial extension 884. For off-campus issues, send an email to helpdesk@ecok.edu.

Who are the Faculty Mentors for online teaching technology? 

Harland C. Stonecipher School of Business

College of Health and Sciences

College of Liberal Arts and Social Science

College of Education and Psychology