CETL Student Pages

• FAQs - I was in the middle of taking a test or writing a post when I lost everything.
  • Contact your instructor immediately

Here are some reasons why you might lose information that you are entering in Blackboard Learn:

• The internet connection dropped
• The browser was refreshed
• Your browser timed out due to inactivity

The following tips can help you avoid this issue in the future:

• Use a wired connection if possible
• Do not refresh the browser page
• Do not close the browser window
• Do not click the browser's back button
• If possible, write out the text in an external application and then paste it into Blackboard Learn
• If you are working on assignments, save your work often