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CETL Student Pages

Helping you get ahead.

FAQ ECU (Technology)

FAQ icon (Noun like)

  • FAQs - I was in the middle of taking a test or writing a post when I lost everything.
    • Contact your instructor immediately

Here are some reasons why you might lose information that you are entering in Blackboard Learn:

  • The internet connection dropped
  • The browser was refreshed
  • Your browser timed out due to inactivity

The following tips can help you avoid this issue in the future:

  • Use a wired connection if possible
  • Do not refresh the browser page
  • Do not close the browser window
  • Do not click the browser's back button
  • If possible, write out the text in an external application and then paste it into Blackboard Learn
  • If you are working on assignments, save your work often