Pretend you are visiting each school's library and want to find out when they are open and who you could contact to set up an appointment. How difficult is it to find that information on each website?
What could be done differently to make the information easier to find?
Congratulations! You've just conducted your first usability study!
These simple exercises will go a long way in helping you create a usable website.
Users & Tasks
User Test
Checklists